Republic Finance's response to case #19518400. Service and we welcome the opportunity to address the concerns of our ("Republic Finance") to provide excellent customer You for your correspondence dated March 1, 2023. The Consumer has not contacted Republic Finance. Our calls to discuss this matter in detail. Mailed a letter on Mato the Consumer requesting that she return AsĬonsumer by telephone to discuss this matter on March 3, 2023, March 9, 2023,Īnd Mabut was unsuccessful in his attempts. It is our goal at Republic Finance, LLCĪllow this to serve as Republic Finance's response to case #19526838. You for your correspondence dated March 2, 2023. ( example: refinance the loan with payments rolled into the principal), skipping payments, etc. Yet, Never offered an amicable financial solution to help bring the loan current. It is very disturbing that ***** was concerned about the collection of the debt. Likewise, I have filed a complaint and submitted the issue with **** ******* of Channel 5 Investigative News. I have consulted legal counsel and am in the process of filing a formal complaint with the Consumer Financial Protection Bureau. I am respectfully requesting that ***** and Republic Finance " Cease & Desist" contact my mother, my job, and or personal contacts for the purpose of using deceptive techniques to collect or discuss a debt. *****'s behavior was inappropriate, insensitive, and in direct violation of the 2021 Federal Violation of Fair Debt Collection Practices. In, fact *****'s illegal request and harassing negative tone caused my mother to have a panic attack, headache, and anxiety. My mother felt intimidated, worried, and very anxious after speaking with *****. In addition, ***** asked questions about my job, and finances and continued to detain my mother on the phone by stating that it was " AN EMERGENCY" that she locate, and speak with me and that my mother help ***** " call" me. ***** ( Manager) demanded more than once that my mother call me from her 314 number and conference ***** into the call. Louis Missouri and consistently integrated her with numerous illegal questions regarding my account with Republic Finance. On February 28, 2023, the manager of Republic Finance called my 81-year-old mother ***** ** **** in St. Have any questions or additional information, please feel free to contact me. As of the date of this response, theĬonsumer has not contacted Republic Finance. Mailed a letter on Apto the Consumer requesting that he return ourĬalls to discuss this matter in detail. Specifically, Republic Finance’s RVP attempted to reach theĬonsumer by telephone to discuss this matter on April 13, 2023, April 17, 2023,Īnd Apbut was unsuccessful in her attempts. Matter, and to reach a mutually agreeable resolution, with the Consumer on Vice President (“RVP”) attempted to contact the Consumer to discuss this As a part of its investigation, Republic Finance’s Regional Receiving his complaint, Republic Finance immediately investigated the Instead, we refer to the consumer as "the Information, including the consumer's name, out of this response. PleaseĪllow this to serve as Republic Finance's response to case #19926591. We welcome the opportunity to address the concerns of our customers. ("Republic Finance") to provide excellent customer service and You for your correspondence dated April 12, 2023. This complaint and considers this matter closed.Īny questions or additional information, please feel free to contact me. Republicįinance is mailing a letter under separate cover to the Consumer in response to That it pertains to a matter allegedly involving active litigation. Republic Finance has confirmed with the BBB that the Consumer’sĬomplaint and desired resolution are outside the BBB’s purview due to the fact Receiving this complaint, Republic Finance immediately investigated the Information, including the consumer’s name, out of this response. Requested by the BBB guidelines, we have left all personal identifying It is our goal at Republic Finance, LLC (“Republicįinance”) to provide excellent service and we welcome the opportunity toĪddress the concerns of our customers. Your correspondence dated April 14, 2023.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |